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The paper aims to explore the relationship between office occupier work activity and workplace provision. It tests the proposition that location-fixed office workers are not well-supported in the working environment as location-flexible office workers. The research also explores the perceptions of the workplace provision based upon the types of tasks completed at the desk-location, whether this was collaborative or focussed.

The research adopts a cross-sectional approach using an online questionnaire to collect data from several offices in the Middles East. The dataset consists of 405 responses. One-way analysis of variance was conducted to understand the relationship between location flexibility and perception of productivity. In addition, a series of t test were used to evaluate the relationship between work activities and office environment.

The results show that those workers who were location-fixed perceived the workplace provision to have a more negative impact on their productivity than those who had a greater level of location-flexibility, particularly with regards to noise levels and interruptions. In terms of types of activities, those that undertook more collaborative tasks valued the facilitation of creativity and interaction from the workplace provision.

The research has limitations as data collection was at one-point in time and therefore lacks the opportunity to undertake longitudinal analysis. However, the research gives greater insights into the alignment of office environments based on flexibility and work activity.

The paper identifies implications for the design and development of office environments by identifying the need for office occupier activity profiles. These profiles can underpin data-led design which should promote a tailored choice appropriate work setting that can maximise productivity.

This paper contributes to the research area of workplace alignment. It establishes that optimal workplace alignment requires a better understanding of office occupier needs based on location-flexibility and work activity.

This paper aims to determine the extent to which employees’ experiences of acoustic comfort, well-being and productivity in open-plan offices are determined by specific characteristics (including demographic information, task characteristics, and personality traits).

A questionnaire was distributed to the occupants of three open-plan office sites and was completed by 166 employees in total.

The results indicated that acoustic comfort in open-plan offices is largely determined by noise sensitivity. Higher noise sensitivity was associated with more negative ratings of acoustical quality, more perceived disturbance by speech and more difficulties in concentration. More negative experiences were also reported by employees with lower interactivity with colleagues.

There is significant inter-individual variability in experiences of acoustic comfort, well-being and productivity in open-plan offices. As such, workplace practitioners should consider acoustic and behavioural solutions for introducing a greater diversity of functional workspaces within the office, so that employees can choose the most suitable working area for their requirements.

Whereas the majority of past acoustics research has been laboratory-based, this study is conducted in real office environments with a representative sample of knowledge workers.

This paper aims to establish if office occupiers, who adopt different work patterns, can be segmented based on differences of perceived productivity with regards to the physical environment and the behavioural environment.

Components of office productivity were used in an office productivity model with categorical data enabling a unique opportunity to undertake an analysis of office occupiers by work process type.

The four distinct evaluative components used were comfort, office layout, interaction and distraction. The components were subsequently used for more detailed statistical analysis. This study establishes that statistical differences exist between the work styles under investigation.

This research establishes that to truly appreciate office productivity there is a need to further understand the way that people work in offices and their specific requirements. The matching of office occupier need with space provision can only be achieved if the office occupier is involved in the creation of the office solution.

This study demonstrates that there is a need to consider how the office environment matches the work patterns of the office occupiers. This understanding of how the office works could be considered as establishing the office landscape or “officescape”.

Advancements in wireless sensor technology and building modelling techniques have enabled facilities managers to understand the environmental performance of the workplace in more depth than ever before. However, it is unclear to what extent this data can be used to predict subjective environmental comfort. This study aims to pilot test a methodological framework for integrating real-time environmental data with subjective ratings of environmental comfort.

An open-plan office was fitted with environmental sensors to measure key indoor environmental quality parameters (carbon dioxide, temperature, humidity, illumination and sound pressure level). Additionally, building modelling techniques were used to calculate two spatial metrics (“workspace integration” and workspace density) for each workspace within the study area. In total, 15 employees were repeatedly sampled across an 11-day study period, providing 78 momentary assessments of environmental comfort. Multilevel models were used to explore the extent to which the objective environmental data predicted subjective environmental comfort.

Higher carbon dioxide levels were associated with more negative ratings of air quality, higher “workspace integration” was associated with higher levels of distractions, and higher workspace density was associated with lower levels of social interactions.

To our knowledge, this is the first field study to directly explore the relationship between physical environment data collected using wireless sensors and subjective ratings of environmental comfort. The study provides proof-of-concept for a methodological framework for the integration of building analytics and human analytics.

Open-plan office environments are considered to offer workplace productivity benefits because of the opportunities that they create for interaction and knowledge exchange, but more recent research has highlighted noise, distraction and loss of privacy as significant productivity penalties with this office layout. This study aims to investigate if the purported productivity benefits of open plan outweigh the potential productivity penalties.

Previous research suggests that office environments are experienced differently according to the gender and age of the occupier across both open-plan and enclosed configurations. Empirical research undertaken with office occupiers in the Middle East (N = 220) led to evaluations to establish the impact different offices had on perceived productivity. Factor analysis was used to establish five underlying components of office productivity. The five factors are subsequently used as the basis for comparison between office occupiers based on age, gender and office type.

This research shows that benefits and penalties to workplace productivity are experienced equally across open-plan and enclosed office environments. The greatest impact on perceived workplace productivity however was availability of a variety of physical layouts, control over interaction and the “downtime” offered by social interaction points. Male occupiers and those from younger generations were also found to consider the office environment to have more of a negative impact on their perceived workplace productivity compared to female and older occupiers.

The originality of this paper is that it develops the concept of profiling office occupiers with the aim of better matching office provision. This paper aims to establish different occupier profiles based on age, gender and office type. Data analysis techniques such as factor analysis and t-test analysis identify the need for different spaces so that occupiers can choose the most appropriate space to best undertake a particular work task. In addition, it emphasises the value that occupiers place on “downtime” leading to the need for appropriate social space.

The purpose of this study is to pilot test the effectiveness of the experience sampling approach for measuring employee satisfaction with the workplace environment. Additionally, the authors also aimed to explore, which aspects of environmental comfort have the strongest impact on momentary well-being and productivity.

In total, 15 knowledge workers in an open-plan office environment were sent a brief survey (measuring environmental comfort, momentary well-being and perceived productivity) each day over an 11-day study period and provided 78 individual survey responses in total.

All but one of the measures on the survey had low test-retest reliability, indicating that employees’ experiences of environmental comfort varied significantly each time they completed the survey. Additionally, higher environmental comfort was associated with improved well-being and productivity.

The results suggest that an experience sampling approach to the workplace occupant survey is justified to better capture the temporal variability in experiences of environmental comfort. The results also suggest that improving environmental comfort, particularly by reducing the level of distractions, will enable employees to work more productively.

To the best of the authors’ knowledge, this is the first field study which has attempted to directly address limitations in traditional occupant surveys by using an experience sampling approach rather than a one-time-only questionnaire.

This paper aims to identify the employee characteristics which are most strongly associated with perceived requirements for different aspects of the workplace environment.

A questionnaire was completed by 364 employees from a large private-sector organisation. Respondents were surveyed on different work-related, personality and demographic characteristics. They then completed a series of items measuring perceived requirements for four aspects of the workplace environment (workspace segregation, workspace territoriality, individual environmental control and aesthetic quality). Associations between employee characteristics and perceived workplace requirements were explored using multiple regression analyses.

Numerous significant associations emerged. For example, the requirement for more segregated workspaces was associated with higher susceptibility to distraction, and the requirement for higher workspace territoriality was associated with less positive perceptions regarding the impact of flexible working on work effectiveness.

The individual difference factors which moderate satisfaction with the workplace environment have received relatively little attention in past research. The present study addresses this knowledge gap by including a wider range of employee characteristics and comprehensively investigating which of these most strongly predict differences in perceived requirements for the workplace.

The purpose of this paper is to evaluate the relationship between corporate strategy and corporate real estate (CRE) strategy.

The paper will identify, and evaluate, a number of components that collectively form the CRE strategy. Linkages between the business environment, the aims and objectives of the organisation and the real estate solution will be explored.

The paper will illustrate the alignment of the CRE strategy to the corporate strategy through the development of a CRE alignment model. The model will demonstrate that only when optimum alignment is achieved can the CRE strategy deliver added value and enhanced organisational performance.

CRE managers can use the model to evaluate the alignment of their CRE strategy with their corporate strategy.

The paper fills a void by proposing a framework that seeks to identify the true impact of real estate to business by examining the benefits of optimal alignment between, planet, position, purpose, place, paradigm, processes and people to produce performance and productivity.

The purpose of this paper is to evaluate the impact office layout has on office occupiers' productivity.

The paper evaluates the literature that claims to make a linkage between the office layout and the effect on office occupiers' productivity. Two main themes are developed. First, the literature that links office layout to work patterns is evaluated, and second, the open‐plan office vs cellular office debate is developed.

The review of the literature reveals that the connection between the three major components of office layout, office occupiers' work patterns and productivity is not clearly established.

The paper establishes that there is a requirement to link together office layout to the work patterns of office occupiers. It is only when the connection is made between the office layout and the office occupiers' work patterns that productivity gains can be achieved. To support the different work patterns undertaken, the facilities manager can create office environments that consist of a balance between private space and communal shared space. The amount of balance will be very much dependent on the mix of the work patterns in the office.

The aim of this paper is to evaluate the impact that office comfort has on office occupiers' productivity.

The author evaluates the literature that claims to make a linkage between the physical comfort of the office environment and the effect on the productivity of the office occupiers. Office comfort will initially be discussed as a generic concept and subsequently be broken down into sub‐components.

The review of the literature reveals that the evaluation of office comfort is a complex one. There appears to be no universally accepted definition of office comfort, and there is a clear lack of agreement as to how office comfort should be measured. This paper establishes that, there is enough evidence to support the claim that office comfort can affect productivity.

This paper adds to the debate by identifying the need for a common and universally accepted measurement of office comfort. It is proposed that this can largely be achieved by evaluating office comfort with a multi‐item scale, and adopting an office occupier perspective to any future research.